NSi Position with AutoStore and Ricoh’s MPC301-C305 Devices
August 23,2012 The purpose of this statement is to clarify NSi’s position regarding AutoStore and the Ricoh MPC301-305 devices. NSi AutoStore and the Ricoh ESA Component NSi AutoStore offers support...
View ArticleSingle Sign On through SafeCom
Hi, How do I set up "single sign on" through SafeCom in AS6 Foundation?
View ArticleSingleSignOn using Ricoh Integrated Services - StreamLine NX 2.x
Hi, is it possible to use SSO with the Ricoh Integrated Services - StreamLine NX 2.x like the SSO with RICOH CAP or CAC ?
View ArticleRicoh ESA Device Manager with new GWNX SDK/J 10.x (MP C3002)
Hi, is there a known problem or limitation with Ricoh ESA Device Manager and the new GWNX SDK 10.x (MP C3002) devices ? When I try to install the xlet the status jumps from checking, to install and...
View ArticleWhite screen
I have a problem with a client. We have Autostore 6 with all the latest updates installed on a Windows 7 workstation. In Autostore we have a simple flow with pdf/excel/word via scan-to-mail. My client...
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many différent Process in the same screen
Hello all, I want to create 4 buttons one my Ricoh MFP, 4 different process (very different : one with OCR, one with a specific file format, ...). I search the "best practices for do that, and I don't...
View Articlebad scanquality scan to pdf but good quality with abby?
hi all. we've just received a new printer envioment for our company with Aficio MP C3002 and Aficio MP C4502 Printers. we've also upgraded our nsi software fom 5.x to 6.x. now there is the problem that...
View ArticleAS5 with cac/piv3 on MPC6001 & MP7001
I have AS5 on a 2003 Server. I have installed the Autostore client on 60+ Ricohs a mixture of MP4001 & MP5001. There are 2 devices I'm having problems with, MP7001 & MPC6001. After rebooting...
View ArticleUpdating Menus on a Large Fleet of Ricoh Devices
A Ricoh customer has a large fleet of devices, over 200 Ricoh MFDs. They have been upgraded to AutoStore 6.0. If Service Pack 1 is installed and all of the corresponding components are updated (Ricoh...
View ArticleSharing Forms Among Ricoh Devices
Is there a way to share forms among Ricoh devices WITHOUT authentication? I need to set up 50 groups for some specific tasks and I have 3 additional forms that I would like all groups to share. I know...
View ArticleAuto load form on start
Hello. I'm pretty new in AutoStore. I need to set up a Ricoh Aficio MP 6002SP for AutoStore Workflow 6. Is it possible to do so when you start auto store on the machine that go directly into a specific...
View Articlenewer devices with AS5
are all devices supported under AS5? or do we have to upgrade to AS6? thanks.
View ArticleSSL encryption between MFP and server?
I figure this can be done between the Ricoh ESA and the AutoStore server, but I don't remember seeing any instructions on it. Is there such a document?
View ArticleCanceling Scan Job
Hello, i am using NSI6 with a Ricoh MP C300. If i have a Paper Jam in the Document Feeder, i will not be able to Cancel the Scan Job after removing the Paper from the ADF. There ist no Icon on the...
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Error in ESA Device Manager
Hi, I get the following error in Device Manager: (Image attached) Any ideas? The machines are the new 03's. In this case 4503's. Thanks. Attached Images
View ArticleError starting Ricoh Device Manager
Hi, on a customer installation we cant start the device manager anymore. we get a visual c++ Error message and the following in the win-logs. Any ideas? wich visual c++ version is needed so we can...
View Articlereplace values in script
I had scripting in the Konica Minolta the basically looped through all the fields to replace for specific characters. Is there something similar I can do for vbs scripting? It looks like I have to name...
View Articlefiles rejected?
I'm not sure this is the right spot, but this (Ricoh ESA) is the initial component that I have then VIP -> Common RRT Provider -> Abby FineReader OCR -> Send to Folder eConnecotr -> Multi...
View ArticleRicoh Web?
I noticed this new capture component. When would one use the Ricoh ESA Web vs the Ricoh ESA? thanks.
View Articledate field
I have a date field that is NOT required, but somehow, in a few documents, the date field that was output: 09/04/0004 09/10/0004 I cannot reproduce.
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