Ricoh, AutoStore and PaperCut MF?
Hey all, Anyone have any experience with configuring SSO for AutoStore with PaperCut MF as the front-end?
View ArticleFolder order using Folder Browse
When using Folder Browse type on Ricoh MFP, folders show in other than alphabetical order. Is there a component or function to have the folder names show in alpha order?
View ArticleESA + 3503 MFP
Hello, In my installation, I had an old MFP model (MP C2800). We change this old device for a last model (MP C3503). I want to use the same process. My device has the same IP address. I update...
View ArticleFolder Browse and Send to folder on Mac OS 10.7 Server
Customer has Autostore Express 6 installed on a Windows 7 Professional workstations. Configuration is from a Ricoh ESA-Abbyy-Send to Folder. The share is a Mac OS 10.7 Server. From the workstation, I...
View ArticleBarcode splitting and consecutive numbering, based on a previously entered...
Hi That is the matter: A stack of documents to be recorded on a Ricoh MFP with NSI client. It becomes a document number eg 1100 entered NSI separates the stack using barcodes and names now, starting...
View ArticlePopulate folder browse?
Is it possible to populate the folder browse field with Ricoh? I was working with this demo :...
View ArticleAuthentication to determine permissions?
We have our domain setup so each user has their own folder. No domain account has access to these directories for security. So for mine it is "\\server\User\cadkins". I have AutoStore running under a...
View ArticleConnect Ricoh MFP to a remote server
Hi, Is it possible to connect a Ricoh MFP to a remote AS server with port forwarding? If so, is there other ports than 8084 that needs to be forwarded?
View ArticleError Code: Communication error SMB Server
I have connected the printer (SP 204 SN) to the server and have it up and running, however I have a real issue trying to scan to a folder. I have created a shared folder with full permissions entered...
View ArticleError initializing Device -- HTTP Exception, status 401 Unauthorized
Hello, anyone experiencing the following error: Error initializing Device -- HTTP Exception, status 401 Unauthorized? I tried to push autostore to my Ricoh MP C3003 and it says an error. Thanks!
View ArticleAutoupdate via Ricoh ESA Device Manager
We are using the same config file on 2 production servers running autostore workflow 6. Our Ricoh ESA licenses are distributed across both servers. Because we have different menus on the Ricoh ESA...
View Articlericoh mfp on a fiber wan - no longer scans
I have a client that has a centos 6.2 server. They have 5 seperate offices. They use a Sonicwall with VPN's to communicate back to the server. Each location has pc's running xp's and they have various...
View ArticleActive Directory Authentication & RightFax
if using Active Directory for Authentication, is it possible to pass those credentials to the RightFax route component? thanks.
View ArticleHow to add customer logo on device panel
I find in forum information how to change logo. information at Started by Marcin Kedzierski, 14 Oct 2009, but this solution not working in Autostore 6. Can you give information how to change logo on...
View ArticleAuthentication Script to pass to AD?
Right now we have a customer that has several Ricoh devices that they authenticate through AD and we are passing that information to the Directory Services component to determine their "Home...
View ArticleUsing CSV as database?
A customer is using a CSV file as sort of a database. I need to read the values from the csv file based on customer name. I have sort-of a working model but ran into a snag. Config file: 2 fields....
View ArticleObtaining Value and Display from DB Lookup
Is there a way to capture both the Value and Display when using DB Lookup? I need the value, which in this case would be something like ID, to pass to another DB Lookup field. But, I need the...
View ArticleESA 6.1.12
Hi I was installing AX6 today on a MP C3503, i have download all the uppdates and install them. On the MFP we are using ESA 6.2.12 and we are trying to scan 2 side documents it´s but it´s not working,...
View Articlebatch scanning
I have a user who requires to "batch" scan document sets. By that, until told otherwise all documents are considered to be part of the same document set. They route their documents through the use of...
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What does the RRT ~USR::NextStep~ do and where to select it from
Hello, I am new to AutoStore and have question regarding the runtime replacement tag named, ~USR::NextStep~ , shown in the attachment. Can someone please tell me what this tag is, what does it do...
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How to get 3rd party ODBC or JDBC driver to show up in AutoStore
Hello, I am trying to connect from AutoStore to a 3rd party database but don't know how to get 3rd party driver to show up while adding new data source from Autostore. I have installed 3rd party ODBC...
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Alphabetical order of buttons
Is there a way i can order the forms/items -- in reality buttons on which user presses after deciding on location where he/she/it would like to scan to so they appear in alphabetical order. Thnx for...
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Clearing certain fields after scanning
I have a form that asks the user for certain information and then once they scan, they want to keep certain fields populated but others cleared out. The fields that need to be cleared are "String...
View ArticleRemove double spaces
If I have 3 fields(Filename, choice 1, choice 2) and I use these fields to build a filename, it would come out like "Filename choice1 choice2.pdf" However, if I don't select anything for "Choice 1"...
View ArticleEquitrac PCC 4.2 error: The device 501 does not exist on the print server
Hello, I am new to Equitrac PCC. Getting error, "The device 501 does not exist on the print server" on Equitrac express when try to release job from PCC on MFD (Ricoh MP 5002), nothing is printed and...
View Articlehow reference/get String list value from form to Knowledge Package Loader...
Hello, I have a form which have String list, how can I get this list selected value and writer it to the Knowledge Package Loader's Document Writer? Thanks
View Article3503 crashes AS5 server
The 3503 is listed as supported with AS6, but I have 2 MPC3503 that are running fine with AS5. Customer purchased another MPC3503 and as soon as I start the Autostore client on the new MPC3503, the...
View ArticleNoob Question - Multiple Menu Items to Different Routes
Rank beginner here so please excuse this question for being so naive - but is it possible to have two menu items display side by side on the Ricoh console panel where one scans to a folder and the...
View ArticleReuse Rejected Files
Hello, I install a scan to folder process with a Ricoh componement. I configure a folder for rejected file. My customer see some file in the folder. After some search, the problem is a temporary...
View ArticleConnecting to a CSV file on a UNC path with AS7
Hi all, I am working on what should be simple... but it is somehow being difficult. I need to connect to a share on a remote server to use a CSV file containing a selection list. I was going to use...
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