Auto load form on start
Hello. I'm pretty new in AutoStore. I need to set up a Ricoh Aficio MP 6002SP for AutoStore Workflow 6. Is it possible to do so when you start auto store on the machine that go directly into a specific...
View Articlenewer devices with AS5
are all devices supported under AS5? or do we have to upgrade to AS6? thanks.
View ArticleSSL encryption between MFP and server?
I figure this can be done between the Ricoh ESA and the AutoStore server, but I don't remember seeing any instructions on it. Is there such a document?
View ArticleCanceling Scan Job
Hello, i am using NSI6 with a Ricoh MP C300. If i have a Paper Jam in the Document Feeder, i will not be able to Cancel the Scan Job after removing the Paper from the ADF. There ist no Icon on the...
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Error in ESA Device Manager
Hi, I get the following error in Device Manager: (Image attached) Any ideas? The machines are the new 03's. In this case 4503's. Thanks. Attached Images
View ArticleError starting Ricoh Device Manager
Hi, on a customer installation we cant start the device manager anymore. we get a visual c++ Error message and the following in the win-logs. Any ideas? wich visual c++ version is needed so we can...
View Articlereplace values in script
I had scripting in the Konica Minolta the basically looped through all the fields to replace for specific characters. Is there something similar I can do for vbs scripting? It looks like I have to name...
View Articlefiles rejected?
I'm not sure this is the right spot, but this (Ricoh ESA) is the initial component that I have then VIP -> Common RRT Provider -> Abby FineReader OCR -> Send to Folder eConnecotr -> Multi...
View ArticleRicoh Web?
I noticed this new capture component. When would one use the Ricoh ESA Web vs the Ricoh ESA? thanks.
View Articledate field
I have a date field that is NOT required, but somehow, in a few documents, the date field that was output: 09/04/0004 09/10/0004 I cannot reproduce.
View ArticleRicoh, AutoStore and PaperCut MF?
Hey all, Anyone have any experience with configuring SSO for AutoStore with PaperCut MF as the front-end?
View ArticleFolder order using Folder Browse
When using Folder Browse type on Ricoh MFP, folders show in other than alphabetical order. Is there a component or function to have the folder names show in alpha order?
View ArticleESA + 3503 MFP
Hello, In my installation, I had an old MFP model (MP C2800). We change this old device for a last model (MP C3503). I want to use the same process. My device has the same IP address. I update...
View ArticleFolder Browse and Send to folder on Mac OS 10.7 Server
Customer has Autostore Express 6 installed on a Windows 7 Professional workstations. Configuration is from a Ricoh ESA-Abbyy-Send to Folder. The share is a Mac OS 10.7 Server. From the workstation, I...
View ArticleBarcode splitting and consecutive numbering, based on a previously entered...
Hi That is the matter: A stack of documents to be recorded on a Ricoh MFP with NSI client. It becomes a document number eg 1100 entered NSI separates the stack using barcodes and names now, starting...
View ArticlePopulate folder browse?
Is it possible to populate the folder browse field with Ricoh? I was working with this demo :...
View ArticleAuthentication to determine permissions?
We have our domain setup so each user has their own folder. No domain account has access to these directories for security. So for mine it is "\\server\User\cadkins". I have AutoStore running under a...
View ArticleConnect Ricoh MFP to a remote server
Hi, Is it possible to connect a Ricoh MFP to a remote AS server with port forwarding? If so, is there other ports than 8084 that needs to be forwarded?
View ArticleError Code: Communication error SMB Server
I have connected the printer (SP 204 SN) to the server and have it up and running, however I have a real issue trying to scan to a folder. I have created a shared folder with full permissions entered...
View ArticleError initializing Device -- HTTP Exception, status 401 Unauthorized
Hello, anyone experiencing the following error: Error initializing Device -- HTTP Exception, status 401 Unauthorized? I tried to push autostore to my Ricoh MP C3003 and it says an error. Thanks!
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